Terms And Conditions – Cholfree
Welcome to Cholfree!
By using our website (https://Cholfree.com) and placing an order, you agree to the following terms. Please read them carefully.
General
This website is owned and operated by Prickly Pear India, an Indian brand offering natural wellness supplements under the product name Cholfree.
By accessing or shopping on our site, you agree to comply with these Terms & Conditions, our Privacy Policy, and our Return Policy.
Products & Pricing
All product images and descriptions are for reference only.
Due to the natural composition of Cholfree, slight variations in taste, color, or consistency may occur.
Prices are listed in INR and include all applicable taxes.
We reserve the right to modify prices, offers, or product availability without prior notice.
Orders & Payments
Orders are confirmed only after full payment, unless Cash on Delivery is selected.
We use secure payment gateways — your card or UPI details are never stored on our servers.
In case of payment failure or order issues, we will contact you by email or WhatsApp.
Shipping & Delivery
Orders are typically delivered within 3–7 business days, depending on your location.
Shipping charges and delivery details are displayed during checkout.
We are not responsible for delays caused by courier partners, strikes, or natural disruptions.
Return & Replacement
You may request a return or replacement within 3 days of receiving your order if the product is:
Damaged
Expired
Incorrect item delivered
Returns are accepted only after approval by our support team. Please refer to our Return Policy for full instructions.
Use of Website
You agree not to:
Use the site for fraudulent purposes (e.g., fake orders, spamming)
Copy or use our content (images, logos, product text) without written permission
Violate any laws or disrupt the site functionality
All content on this website is the property of Cholfree.
Cancellation Policy
Orders can be cancelled only before shipping.
Once shipped, cancellations are not possible.
For prepaid orders, refunds (if applicable) will be processed within 5–7 working days.
Intellectual Property
All trademarks, product names, logos, text, and visuals on this site belong to Cholfree. You may not reuse, distribute, or reproduce any content without written permission.
Limitation of Liability
Cholfree is not liable for:
Minor variations in product due to natural ingredients
Delays caused by third-party logistics partners
Any damages resulting from misuse of the website or unauthorized orders
Changes to Terms
We may revise these Terms & Conditions at any time. Updates will be reflected on this page. Continued use of our website signifies your acceptance of the current terms.
Need Help?
For any queries, please contact our support team:
Email: ccare@cecllp.in
WhatsApp: +91 7359 777 800
Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM