Terms And Conditions – Cholfree
Welcome to the Cholfree Terms and Conditions page. These terms govern your use of our website and any purchases made through Cholfree.com.
About Us
This website is owned and managed by Prickly Pear India, an Indian wellness brand offering natural health supplements under the name Cholfree.
By accessing or shopping on this website, you also agree to our Privacy Policy and Return Policy.
Products & Pricing
All product descriptions and images are for reference only.
Since Cholfree is made with natural ingredients, slight variations in taste, color, or texture may occur.
All prices are in INR and include taxes.
We may change prices, offers, or product availability at any time, without prior notice.
Orders & Payments
Your order will be confirmed only after we receive full payment, unless you choose Cash on Delivery (COD).
We use secure payment gateways. Your card or UPI details are never stored on our servers.
If there’s a payment issue or delay, we’ll contact you via email or WhatsApp.
Shipping & Delivery
We usually deliver within 3–7 business days, depending on your location.
Shipping charges and estimated delivery times are shown at checkout
Please note: We are not responsible for delays caused by couriers, strikes, or natural events.
Return & Replacement
You can request a return or replacement within 3 days of receiving your order, but only if:
The item is damaged,
It is expired, or
You received the wrong product.
Before sending it back, you must get approval from our support team. For detailed steps, refer to our Return Policy.
Use of Website
By using our site, you agree not to:
Submit fake orders or spam
Copy or use any part of the website (images, logos, product text) without permission
Break any Indian law or interfere with the site’s functionality
All website content is owned by Cholfree
Cancellation Policy
You can cancel an order only before it ships.
After shipping, cancellations are not allowed.
If you’ve prepaid, refunds (if eligible) will be processed within 5–7 working days.
Intellectual Property
All logos, trademarks, text, images, and product names on this site are the property of Cholfree.
You may not reuse or share any of our content without written permission.
Limitation of Liability
Cholfree is not responsible for:
Minor differences in the product due to natural ingredients
Delays caused by third-party couriers
Any damage or issue resulting from misuse of our site or unauthorized purchases
Changes to These Terms
We may update these Cholfree Terms and Conditions at any time.
When we do, the latest version will be posted here.
By continuing to use our website, you accept the current terms.
Need Help?
For more information on consumer rights in India, you may refer to Consumer Protection Act.
Have a question? We’re here to help!
Email: ccare@cecllp.in
WhatsApp: +91 7359 777 800
Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM